Terms and Conditions

Welcome to TenderIQ ("Platform," "Service," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of our AI-powered tender intelligence platform, including all features, tools, and services provided through our website and applications.

By accessing, registering, or using TenderIQ, you agree to be bound by these Terms. If you do not agree to any part of these Terms, you may not use the Platform. We reserve the right to modify these Terms at any time, and your continued use constitutes acceptance of updated Terms.

1. Introduction

TenderIQ is a Software-as-a-Service (SaaS) platform designed to assist construction, engineering, and procurement professionals in processing tender documents, extracting Bill of Quantities (BOQ), and generating cost estimations using artificial intelligence.

The Platform is provided on an "as-is" basis for informational and analytical purposes. While we strive to provide accurate and useful insights, the Platform is a support tool and should not be relied upon as a substitute for professional judgment, expert review, or formal verification.

2. Definitions

• "User," "You," "Your": Any individual or organization that accesses or uses the Platform.
• "Account": Your registered user profile and associated subscription.
• "Content": Any documents, files, data, or information you upload to the Platform.
• "AI Output": Any analysis, BOQ extraction, cost estimation, or other results generated by our AI systems.
• "Confidential Information": Any proprietary or sensitive data you upload to the Platform.
• "Service": All features, tools, and functionality provided by TenderIQ.
• "Subscription": Your paid access plan to the Platform.

3. Use of Service

3.1 Permitted Use

You may use the Platform solely for lawful business purposes, including:

• Processing tender documents and project specifications
• Extracting and organizing Bill of Quantities
• Generating cost estimations and market research
• Analyzing project requirements and risk factors
• Supporting internal decision-making processes

3.2 Prohibited Use

You agree not to:

• Use the Platform for any illegal, fraudulent, or unauthorized purpose
• Upload malware, viruses, or harmful code
• Attempt to gain unauthorized access to the Platform or other users' accounts
• Reverse-engineer, decompile, or attempt to derive the Platform's source code
• Use the Platform to compete with or harm our business
• Resell, redistribute, or sublicense the Platform without authorization
• Upload content that violates intellectual property rights or confidentiality obligations
• Use automated tools, bots, or scrapers to extract data without permission
• Harass, threaten, or abuse other users or our support team

3.3 Account Responsibility

You are responsible for maintaining the confidentiality of your login credentials, notifying us immediately of any unauthorized access, all activities conducted under your Account, and ensuring your use complies with all applicable laws.

4. User Responsibilities

4.1 Content Ownership & Rights

You retain ownership of all Content you upload to the Platform. By uploading Content, you grant us a non-exclusive, worldwide license to process and analyze your Content using our AI systems, store your Content securely on our servers, and use aggregated, anonymized data to improve our Platform (with your consent).

4.2 Confidentiality & Data Sensitivity

IMPORTANT: You are solely responsible for determining whether your Content is appropriate to upload to the Platform.

• Do not upload confidential, proprietary, or sensitive information unless you have explicit authorization
• Do not upload personal data unless necessary for the Platform's function
• Do not upload information subject to non-disclosure agreements or legal restrictions
• We are not responsible for any breach of confidentiality resulting from your decision to upload restricted information

4.3 Accuracy & Verification

You acknowledge that AI-generated outputs may contain errors, omissions, or inaccuracies. You are responsible for independently verifying all AI Output before relying on it. You should not make critical business decisions based solely on Platform outputs. Professional review by qualified engineers, architects, or estimators is strongly recommended.

11. Limitation of Liability

11.1 Disclaimer of Damages

To the maximum extent permitted by law, TenderIQ shall not be liable for indirect damages (lost profits, lost revenue, lost data), consequential damages, special damages, or financial losses related to tenders, contracts, projects, or business decisions.

11.2 Liability Cap

Our total liability to you for any claim arising from these Terms or your use of the Platform shall not exceed the total amount you paid for your Subscription in the 12 months preceding the claim.

15. Governing Law & Dispute Resolution

15.1 Governing Law

These Terms are governed by and construed in accordance with the laws applicable to the jurisdiction where the Platform is primarily operated, without regard to conflict of law principles.

15.2 Dispute Resolution

Before initiating formal proceedings, you agree to attempt to resolve disputes informally by contacting us at [email protected]. If informal resolution fails, disputes shall be resolved through binding arbitration rather than court proceedings.

19. Contact Information

For questions, concerns, or legal notices regarding these Terms, please contact: